Report to the City of Key West
For July 2015

THIS MONTH’S HIGHLIGHTS

SHAL’s crackerjack team of Case Managers, Amy Yancich, Channing Lamar, under the working supervision of Client Services Manager Elicia Pintabona performed 500 client services in the month of July. That’s a 63% increase in services over the previous three-month average. They attributed the increase to our new (donated) Rural Health Network location, increased time from Amy and Channing, and a new expanded schedule set up that Elicia put together.

Elicia and her crew have relocated 55 clients out of the Keys since April, using $13,000 in grant money for bus tickets. Overall, SHAL spent over $38,000 in grant-funded relocations in the last fiscal year, with an annual rate of 165 relocations! Since April, SHAL got IDs for 114 clients, did 82 birth certificates and 64 EBT (food stamp cards). SHAL also bought local bus passes for 58 clients who need them to get to work and medical appointments.

At this rate, SHAL will be performing almost 4,500 services for homeless clients in the next year. We are all very proud of Elicia and her team and that this part of SHAL’s mission is functioning at such a high level.

SHAL was pleased to receive a surprise $10,000 donation to support our mission from a family foundation on the mainland.

We are also very pleased with the repainting of KOTS. Using low-cost paint from a local supplier, and volunteer labor from residents, Shelter Manager Mike Tolbert was able to get the job done and we now have a more substantial feel to the facility.

KEYS OVERNIGHT TEMPORARY SHELTER (KOTS)
Shelter Usage

SHAL internal reports show that there were an average of almost 120 clients sleeping in the Shelter on an average night in July 2015. KOTS was not full by 9 pm on any evening. There were 11 EMT calls made for Shelter clients in June, not including several that SHAL drove in the SHAL vehicle, saving the City EMT cost.

SHAL OUTREACH PROGRAMS
Service Summary Report • July 2015

Total Services Rendered: 500 (Sheltered: 386, Unsheltered: 114)

Health Care Services Rendered:

Health Care Appointments:          25 Mental Health Referrals: 4
RX Assistance:                                10 Medical Copay Assistance: 1

Other Services:

Case Management: 90                  Information Services: 106
Cell Phones: 29                               Mailing Address: 40
Food/Clothing: 3                            Identification/Residency Services: 17
Housing Assistance: 11                  Residency/Homeless Verification: 43
SS Issues: 10                                  Birth Certificate Assistance: 16
Birth Certificate Payment: 5        EBT Services: 19
Long Distance Relocation: 9         Local Transportation: 16
Job Search Assistance: 11             Local housing referrals/intakes: 4

Coordinated Assessment System (CAS) Forms Completed: 28

Highlights this Month

-Continued shower services to unsheltered clients.
-Continued to provide temporary mailing address for SS, Food Stamps and Birth Certificates.
-Were able to pay for multiple clients’ medication for acute illnesses.
-Continued case management services to jail clients.
-Made successful CAS referrals for housing opportunities.
-Was able to pay a medical visit for an unsheltered client who has a badly broken ankle.

July Relocation Summaries
Total relocations: 9

T.W. was a female client that had been staying at KOTS for almost a year. She was a volunteer for a long time and tried to find work and affordable housing, but could not. She was reunited with her family in Louisiana.

C.B. and A.B. were a young couple that had a run in with law enforcement early in their time here in KW. Their car, which they were living out of, was impounded and they lost everything during that traffic stop. After a short while here, they decided that it would be best for them to go back to their families. C.B. had a job as a linesman for the phone company, and they would have the support system of their families when they got there.

L.S. was a case that was referred by the public defender’s office. When we first met with L.S. she was incarcerated. Upon her release, she had VA housing in California but had no means to get there. In a cooperative effort between the jail, the public defender’s office and SHAL, L.S. was relocated to permanent VA housing in California.

L.H. was an unsheltered male client that was only in KW for less than a week before he realized that the weather and location was not good for him. L.H. requested that we relocate him to an alcohol rehabilitation program so that he could get well and get off the streets. We sent him to a program on the mainland of Florida, where he would have the resources he needed.