Chief Donie Lee honored Dispatcher Keith Kline with a Chief’s Commendation during an awards ceremony at the Grand Key Double Tree last week.

On November 5th, Telecommunicator II Keith Kline received a 911 call regarding a bomb threat at the Publix shopping center. He diligently obtained information and communicated with the suspect. Not only did he address the immediate safety concerns for the community, but he established a rapport with the suspect. That rapport provided the opportunity for the Department’s hostage negotiator to resolve the situation without the need of extreme force.

“Kline’s outstanding professionalism ensured the safety of our officers, the public and the suspect himself,” said Chief Lee. “This commendation is in recognition of his exemplary performance and dedication.”