During an awards ceremony at the Grand Key Resort on Tuesday, Key West Police Chief Donie Lee commended three officers whose patience and professionalism may have averted a violent situation.

On January 31st Officers Katie Hansell, Julio Gomez and Michael Malgrat were called to assist twice at DePoo Hospital. Hospital staff was struggling with a patient who was refusing medications, and the situation looked like the patient might act out violently.

“These officers were able to establish a rapport with the patient which allowed a potentially volatile situation to end peacefully,” said Chief Lee.

He presented a chief’s commendation in recognition of the officers’ exemplary dedication, professionalism and service.